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Terms of Service

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Last updated: October 07, 2026

1. Agreement to Terms

By accessing or using the Webgenix website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. Webgenix is a web development agency based in Derby, UK, providing web design, Shopify development, WordPress development, mobile app development, and SEO services.

2. Services

Webgenix provides web development, Shopify development, WordPress development, Wix and Squarespace website design, mobile application development, SEO services, and related digital services. The specific scope, deliverables, timeline, and pricing for any project will be outlined in a separate proposal or contract agreed upon by both parties.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information required for the project
  • Respond to requests for feedback and approvals in a timely manner
  • Ensure you have the right to use any content you provide to us
  • Make payments according to the agreed schedule
  • Not use our services for any unlawful purpose

4. Intellectual Property

Our Property

All content on this website, including text, graphics, logos, and software, is the property of Webgenix and is protected by copyright and other intellectual property laws.

Project Deliverables

Upon full payment, you will own the final deliverables created specifically for your project. We retain the right to display the work in our portfolio unless otherwise agreed in writing.

Third-Party Components

Some projects may include third-party components (such as open-source libraries, Shopify apps, or WordPress plugins) which remain subject to their respective licences.

5. Payment Terms

  • A deposit may be required before work commences
  • Invoices are due within 14 days of issue unless otherwise agreed
  • Late payments may incur interest charges
  • We reserve the right to suspend work on overdue accounts
  • All fees are quoted in GBP (£) unless otherwise stated

6. Project Changes and Cancellations

Changes to the project scope may affect the timeline and cost. Any significant changes will require written agreement from both parties. Cancellation terms will be outlined in your project contract.

7. Warranties and Disclaimers

We will perform our services with reasonable skill and care. However:

  • We do not guarantee uninterrupted or error-free operation of websites or applications
  • We are not responsible for issues caused by third-party services or hosting providers
  • Our services are provided "as is" without any implied warranties
  • We do not guarantee specific search engine rankings or business results

8. Limitation of Liability

To the maximum extent permitted by law, Webgenix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim.

9. Confidentiality

We will treat all confidential information you provide as strictly confidential and will not disclose it to third parties without your consent, except as required by law.

10. Termination

Either party may terminate the service agreement with written notice as specified in the project contract. Upon termination, you will pay for all work completed up to the termination date.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact Webgenix:

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